La prunelle mohammedia

I now understand the negative reviews! The saleswomen are disrespectful to customers, something I've never seen before in Morocco! I won't be going back.

You need to reconsider the girls you hire to work for you! When a friendly girl does a good job, serves customers well, and helps the cashier at the same time, the cashier yells at her, saying, "itsssnaw labghaw itssnaw matkhalssich mn 3ndhom" instead of thanking her for her efficiency, especially since she served a gentleman before me who bought two baguettes while I only got one and had to wait in a long line. It's just a complete lack of respect in front of all the customers and towards her colleague!

I want to emphasize the poor service from the saleswomen; they showed no respect for the queue and struggled to speak clearly when answering customers. It shocked me that a bakery of this caliber wouldn't manage its staff properly!

The staff showed a complete lack of respect. They didn't respect the order in which customers were served. Those they knew were served first, and they made you feel like you were lying if you pointed it out. I definitely do not recommend this bakery!

I love La Prunelle and I'm a loyal customer in Casablanca. I was thrilled to discover that a shop had opened in Mohammedia, practically next door to my home. But unfortunately, I'm very disappointed by several things. First, the service from the two women who work there is simply appalling. It's unbelievable how they speak to me and treat me. They even go so far as to answer me disrespectfully when I speak to them normally… It's completely unacceptable. Second, the quality is unfortunately inconsistent. Sometimes the pastries are excellent, truly among the best, and other times, the quality is frankly disappointing. There's no consistency, which is a shame for a brand I appreciate so much. I sincerely think they need to review their staff recruitment and training, and also pay more attention to the consistency of the quality. I really hope that La Prunelle will take these remarks seriously, because as a loyal customer, I would like to continue coming to you, but with the same quality and service that I have always appreciated.

The service could be better. The saleswomen need more smiles. Otherwise, everything is good.

The pastries were mediocre, especially considering the price; it's practically a rip-off. The same was true in Ain Sebaa and Oulfa. This will be my last time. Instead of opening more outlets, focus on maintaining a minimum level of quality, otherwise you're headed for disaster!