Doctors & Clinics · Safi
Dr Sofia Aboudar Dermatologie médicale chirurgicale Médecine esthétique Lasers Médicaux.
4.8(122)
Ce que disent les clients
Patients consistently praise Dr. Bouchra Maatof for her exceptional professionalism, compassion, and thorough medical care. However, several reviews express disappointment with the reception staff's lack of communication and empathy.
Résumé des avis clients
4.8
30 avis
Basé sur 5 avis affichés.
What people mention
My mother has been a patient at this practice for some time, and we wish to emphasize the remarkable competence and compassion of the cardiologist. His professionalism inspires confidence, and we have always been very satisfied with the quality of care he provides. However, we are extremely disappointed with the reception and administrative management. On several occasions, the assistants have demonstrated a complete lack of professionalism: rudeness towards patients, disregard for the order of arrival, and preferential treatment by prioritizing their acquaintances. Furthermore, it is virtually impossible to reach them by phone: the line is constantly busy, and we have even had the phone hung up on us, which is unacceptable in a medical setting where urgency and attentive listening are essential. This behavior seriously damages the practice's reputation and the relationship of trust established with the doctor. Reluctantly, my mother is now considering changing doctors solely because of this poor administrative management, despite the quality of the medical care she receives. We sincerely hope that this message will be taken seriously and that rapid improvements will be implemented to ensure a dignified and respectful welcome for all patients.
I would like to thank Dr. Bouchra Maatof for her exceptional professionalism and remarkable compassion. During my mother's consultation, she took the time to conduct a thorough, precise, and gentle examination, which immediately instilled confidence and peace of mind in us. She didn't just provide a simple diagnosis, but explained the situation clearly and kindly. My mother greatly appreciated her approach, her respect, and her attentive listening. One can sense her genuine passion for her profession and her deep respect for her patients. A competent, honest, and compassionate cardiologist—rare qualities these days. May God reward her for her work and dedication. I highly recommend her to anyone seeking serious and reassuring cardiological care.
Excellent doctor, very humane, very professional, and a great listener! The best doctor I've ever had; I highly recommend her, especially for a first consultation. My only criticism is that I was disappointed by the poor management of the reception staff: lack of communication, lack of personalization, and a lack of listening and empathy.
Highly recommend 👍 …
I wish to express my sincere satisfaction with Dr. Bouchra Maatok. Her professionalism and respect for her patients are remarkable. I was impressed by her caring approach and exceptional medical skills. I highly recommend Dr. Bouchra to anyone seeking a trustworthy and competent physician.
2ème étage, Safi
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