Be Live Collection Saidia

We had such a fantastic time! The animation team brought so much joy and excitement every day great with both children and adults. The rooms were spotless and cozy, and the pools were always clean and refreshing. Everything was perfect for a relaxing and fun holiday

If it were possible to give a negative star, I would. Terrible experience, multiple people had awful food poisoning here. Absolutely do not recommend.

The room is very nice, very comfy. The animation is awesome, always with music and sport/group activities. There is many food types at breakfast, lunch and dinner. The pools are great, many space for all customers. The bar is open and is next to a pool, that is good to grab some food at the afternoon.

Great location, great beach with lots of space and tempered water. The staff is really nice, always with a smile and and always ready to help anyway they can. The facilities are ok, can’t complaint about the cleaning. The food is fine, there ir variety. But the animation crew… they are GREAT. They have lots of energy, they are always smiling and making sure you are having fun. 6 star for all of them. A place I would definitely go back to.

It was an amazing experience. The animators are amazing especially Nathalie, Powell, Johanna, Carlos, Stephanie and Ray. The team is super nice and I wish I stayed more days here. The activities were great and I met a lot of nice people.

Bad room, all taps broken and few towels, one for each adult, my kids without towels and without shampoo, a small bottle for all of us, something to make us laugh and wish my imagination. I don't want to comment on the food and treatment because it is the worst I expected, because as a person I have booked in this hotel for several years, and this year is the worst year. 1026

We stayed at Be Live for 2 weeks. Overall, the hotel is worth recommending due to the cuisine, beach and people working very hard there, starting with barmans, waiters finishing with cleaning ladies. Rooms are spacious, cleaned everyday with towels change. The food was just amazing, especially evening meals- you could find variety of great taste- shrimps, octopus, moroccan cuisine, paella, fabulous desserts. The only one thing we did not like and really found disrespectful was the lack of contact with manager of the hotel, although we asked for it due to the location of the room that we got (block 1 which was the closest to evening animations, the noise was horrible even if we closed the balcony and suffered from a few sleepless nights with a kid using the earplugs so that she could get at least some sleep). We contacted reception 3times and finally after another night with lack of sleep we requested for meeting with the manager. Lovely lady in the reception said to come at 10in the morning. After we came, they told us the manager will be in 20mins. After that time, we were told that he will come in an hour. After that, we were told he wouldnt come so they will change our room in the afternoon. Besr regards to the bald man serving us on that day, whose manners were great. We were given the room in quiet block 2, but with no working money safe, no working telephone and no working shower which cused the flood in the bathroom and apartment. We gad to walk to the recowtiin few times but finally after Guest Service intervention they send a man to fix all the things. Dear Mr Manager, how come, you run 5*hotel and you your behavior towards quests is just not acceptable? That ignorance was shocking. It wouldnt happen in any hotels we have been to. How come there are any regulations of quiet night zone? I take away 2 stars because of this situation, it never should have happened,not even at 3*hotel, not mentioning 5*. Best regards, Aleksandra Ignaszewska.

I am making this complaint because this hotel that was sold to me for 5 stars and as such we pay a high price for the stay does not have any quality in terms of the services provided. Ruined rooms, with a smell of damp, very bad bathrooms both in the room and in the common areas, the buffet food with very little variety and quality. Our room had the tv broken, the mini fridge does not work and the room lock did not always work, several complaints were made and nothing was resolved. The spa service is disastrous, without any hygiene and quality. We paid for the traditional hammam and it ended up being done on the benches of a sauna, very damaged and dirty and we were thrown water from plastic buckets, unacceptable... This hotel is not 5 star, I feel ripped off.