Cafés · Casablanca
Au 19 Heure
New
4.2
590 reviews
Based on 100 shown reviews.
A sample of reviews from Google Maps.
What people mention
Avoid this place if you're looking for fresh products, impeccable hygiene, and a good customer experience. We found hair in our breakfast msemen. No apology, nothing. They took my entire plate away, and only two msemen were brought back 10 minutes later: they were hard and smelled strongly of the freezer. I had to beg for something to spread on my msemen. To top it all off: a bottle of water costs 29 dirhams! UPDATE following the establishment's response: 1- The plate wasn't replaced; the waiter took my entire plate and only brought me two small msemen (I hadn't finished the rest!). 2- Neither the waiter who took back the plate nor the one who brought the two msemen apologized. We had to point out that they hadn't even apologized before they finally took action. 3- These aren't defamatory remarks, but the truth. We would have liked to have been informed of the establishment's policy before going there; we wouldn't have set foot in the place. 4- We are regulars at restaurants in Mohammedia. None of them charge 29 dirhams for a bottle of water. Prices range from 10 to 20 dirhams at most. 5- At no point does it state on the menu that the small bottle is included in the set menu. The waiter brought us the 1.5L bottle, which we hadn't initially ordered, after telling us it would be better with the children. 6- The freshness of the products is clearly problematic: the msemen we were given as a replacement was a defrosted msemen that had just been pan-fried. It was piping hot on the sides, but the center was very cold, and it smelled awful, like it came straight from the refrigerator. In conclusion, this kind of incident happens, and we are generally very understanding. If the server had apologized, if we had received a fresh msemen, and a replacement plate as you claim, we absolutely would not have left this review. But apparently, this is the only way you will show consideration for your customers, so good for you, it will serve as a lesson for future customers. These are absolutely not defamatory remarks. They are simply the facts, even if you don't seem to accept them. So, if you want constructive criticism, learn to consider your customers, and clearly, this isn't the first review that reflects that. A word to the wise.
Tasty food with healthy options and great service. A Special shout out to Anas the waiter and his excellent service.
As a business & Pleasure traveler. Most my stay is with ibis & Novotel hotels. Many, many times I had dinner in MOOGLY,'S restaurant near by. Food is good. Lately Atmosphere & Service is down to horrible. Seems New stuff, flies fly around while I was eating, poor sanitation . Poorly managed establishment.
We were very disappointed with our experience. We waited a very long time for the menu, and then even longer for someone to take our order. The lack of staff was clearly noticeable, and the service was far too slow. After all that waiting, we finally decided to leave the café without even ordering. It's a shame, because it completely ruined our breakfast.
A very nice place, we had a good meal (breakfast) and the prices were reasonable. Unfortunately, we had a long wait to be served; the servers were overwhelmed and customers had to wait a long time.
❌ Moogly Mohammedia – Avoid at all costs The worst burger of my life. …
You have to wait a long time for your drinks while the food is already finished, and they never have anything in stock. The Alfredo pasta is inedible. …
I had the couscous on Friday! It was really good, and the setting was nice. The avocado juice was absolutely delicious! I recommend it; it's just a shame it was so hot, I don't think there was any air conditioning…
n°, Mohammedia
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