Café Fialova

service khayeb they're rude

A very beautiful place with elegant, feminine, and floral decor. The dishes are fresh, flavorful, and beautifully presented, as are the drinks. However, I was a little surprised that all the servers were men, because given the ambiance and the concept, which is clearly geared towards a female clientele, I expected service more in line with that identity. Nevertheless, it's still a lovely place that I recommend.

I was very disappointed with my experience at this restaurant. The service was truly disorganized. I ordered a crepe, which was served with salad. I simply asked for some dressing. I was initially told they didn't have any, then that I would have to pay extra… In the end, I never received the dressing. When it came time to pay, the person who seemed to be the manager or chef also behaved unprofessionally. When I paid by credit card, she implied that a surcharge might be applied because it was an international card. Fortunately, the payment had already been processed before she made this remark. It's not about the dressing or a few cents, but about the welcome, consistency, and professionalism. Between the contradictory information, the lack of follow-up on my request, and this comment at the time of payment, the experience was very disappointing. I do not recommend this establishment.

Very rude experience .

I was there last week and ordered a porcini mushroom and seafood crepe. The portion was so small I started laughing; it was a tiny crepe and really not filled at all. I asked the waiter (who was super nice to us from the moment we arrived) if the size of the crepe and the fact that it wasn't very full was normal. He told me, "Yes, that's the size we serve." I didn't understand at all; I've never had a crepe like that. Otherwise, everything else was good. Unfortunately, I didn't take a picture of my dish because I hadn't thought to leave a review.

I visited this café recently and honestly, it was disappointing. The place itself is very aesthetic and looks nice, but the service completely ruined the experience. The staff were quite rude, and what bothered me the most was that the waiter brought us the check immediately after serving our order, without us asking for it. It felt like we were being rushed to leave, which is very uncomfortable and unprofessional. A café is not just about how it looks—customer service matters a lot. Unfortunately, because of this experience, I wouldn’t recommend this place.

Great experience