Restaurants · Berkane
NAPOLITANO BERKANE
4.8(556)
3.5
230 reviews
Based on 100 shown reviews.
A sample of reviews from Google Maps.
What people mention
Honestly, I didn't enjoy the experience. The taco had no flavor; it tasted like it had been boiled without any seasoning. The chicken and kefta weren't cooked properly. Even the orange juice was bad, full of pulp and bits. They really need to improve the quality.
the best food and service , i recommended it.
Beautiful place
I really liked this restaurant
Even though the service and food were decent, the general manager's behavior completely ruined the experience. When we noticed that the women's restroom was missing a toilet seat and the men's restroom had a broken light, a family member politely pointed it out to our server, who was incredibly helpful and helpful. He then directed us to the manager. Instead of handling the situation professionally, the manager reacted extremely aggressively and even denied responsibility, despite several staff members confirming that he was. I understand that working in the restaurant industry can be challenging, but behaving like a disrespectful child when discussing basic hygiene and safety is simply unacceptable. While the service and food were decent, the general manager's behavior completely ruined the experience. When we noticed that the women's restroom had a missing toilet seat and the men's restroom had a broken light, a family member politely informed our server, who was wonderful and very helpful. He then directed us to the manager. Instead of addressing the issue professionally, the manager was extremely aggressive and even denied being the manager, despite several staff confirming his role. I understand the service industry can be tough, but acting like a disrespectful child when confronted about basic hygiene and safety is absolutely unacceptable.
Absolutely terrible! This kind of place shouldn't even exist. I'm scared of what I ate; I hope I don't catch food poisoning or anything. There's no hygiene whatsoever, and the tacos were awful. They were bloated, with 60% fries and the rest meat and some very questionable cheese sauce.
I'll never eat there again. The previous owner was better, the service was terrible, and the beef was awful.
WMPG+5J7, Berkane
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