Hotel Karam Palace

Probably the worst hotel we have stayed in (definitely on our 10 night tour of Morocco) and likely elsewhere. The room smelt so bad when we arrived (drainage smell) running water for 15 min didn't help so we talked to a house keeper who told us to spray perfume!! The reception said they had no spare rooms. In the end they said we could stay in another guests room and they would stay in ours! The rooms look nothing g like the photos. The new room did not smell but the heavy marble sink and unit was not falling off the wall and we were terrified it would come crashing on top of us. The mirror and light was cracked, dirty marks on the bedding. The mattress was as hard as the floor. The toilet roll holder was on the bathroom floor with just a hole in the wall where it had once been. The only hotel we have staying in through the country that didn't provide a of water bottle in the room. There was a fridge but it didn't work. The bedside lamps only came on if you had the main light on also. The Internet didn't work and when we asked about it we were told it was because too many guests were maybe using it! Food was barely passible. The staff at the inside bar were sat smoking and didn't come to serve us when we waiting at the bar. There were 2 staff members at the outside bar but only one was serving the other just stood with his arms crossed while 10 people waited in line. I would never recommend this hotel to anyone. The pool area looks nice but we never saw anyone in the pool.

When showering, a boiling hot jet came out of the shower head every 5 seconds. The balcony doors on the first floor could be opened from the outside, even though you "locked" them from inside. Food and pool where decent.

All area clean. All employees try for help. Breakfast and dinner open buffet and very well various foods. Perfect panorama and have large swimming pool. Rooms are large and comfy with full equipments. Nice garden and quite location. I was stay lot of time in Karam Palace.

This is one of the best hotels that the foreign Film Productions used before. Now the Owners are giving us a new friendly welcome and the rooms are well renovated.

Friendly staff nice view of the valley.... will definitely come back here