Private Hospital International De Casablanca Hpic Reviews

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Average Customer Review

4.6 of 5

from 5 reviews.

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Google review 11/03/2025 3:14 pm
By: Amina Registered User Top Reviewer
My father, a US citizen, was admitted to this hospital for severe respiratory distress while traveling. He had no history of lung illness, so we were very confused about his symptoms and struggled to understand the purpose of various treatments and medications administered to him. The language barrier with the staff (which was expected, and only partially alleviated with translation apps) made the situation even more stressful and opaque.

The hospital's priority was to stabilize his lungs so we could travel home to the US for further care, and in that regard they succeeded. However, even when a CT scan showed clear evidence of malignancy, we received conflicting interpretations of the results. One doctor explained it appeared cancerous, while another said "don't worry, it's nothing." Upon arriving in the US, we quickly confirmed the cancer diagnosis.

Not once during his eight-day stay in Morocco did we feel that we truly understood what was going on. We were left to wait for long hours without any idea of the next step, any indication of his overall prognosis, or any real clue about anything. To be fair, this isn't entirely dissimilar to healthcare in the US, where the system is also a mess. But this place also had an air of petty corruption: they were quick to bill our insurance for every charge possible, and we were asked to pay out of pocket for extra things on top of that, like a fee for a family member spending the night in the room (!). However, this seems on par with
Google review 10/09/2025 10:04 am
By: Leila Registered User Top Reviewer
I just want to say a big thank you to Private Hospital International De Casablanca. My wife gave birth there two days ago, and we couldn’t be happier with the experience.
The whole team was so kind, caring, and professional — from the doctors to the nurses, everyone made sure my wife and our baby were well taken care of. They were always available, patient, and made us feel safe and supported every step of the way.
Everything was clean, well-organized, and handled with real attention. We’re truly grateful for the amazing care and warm atmosphere. Thank you to the whole staff for making this special moment even more beautiful ❤️
Google review 09/15/2025 12:25 pm
By: Admin Registered User Top Reviewer
I recently gave birth at this hospital, and overall, my experience was wonderful. The staff were truly amazing , very careful, kind, and always helpful. They made me feel so comfortable and well cared for that I honestly didn’t want to leave.

The only issue I noticed was with the nursery. They seem to be short on staff, and when you call, you sometimes have to hope that both nurses are present. Often, the same nurses are responsible for going to different floors or even to the operating block to collect babies, which leaves the nursery understaffed. This can cause some delays, especially when the babies need to be showered or attended to.

Aside from this, I was very happy with my stay, and I’m grateful for the excellent care I received.
Zakaria
Google review 06/27/2025 3:33 pm
By: Zakaria Registered User Top Reviewer
We recently had our son’s tonsils removed by Dr. Hsissen at this hospital, and the experience was excellent. The doctor was highly professional, and the hospital itself is very modern, I believe it’s only been open for about a year. Everything went smoothly, with European-level standards at Moroccan prices. I was honestly surprised that it wasn’t expensive, unlike most private clinics in Morocco. Highly recommended.
Google review 01/09/2025 3:45 pm
By: Karim Registered User Top Reviewer
I had an exceptional experience at this clinic! I was visiting from the US and medical team and paramedics went above and beyond to provide outstanding care. Their professionalism, kindness, and attention to detail were truly remarkable. Truly deserving of their reputation. From the moment I arrived, I felt welcomed and supported. They took the time to explain everything clearly, ensuring I was comfortable throughout the process. Thank you for your exceptional service and dedication to your patience
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