Riad Shanima & Spa

Literally an oasis in the desert! What an amazing find! We were in Marrakesh for my brother-in-laws 50th and not having anything to do with booking the accommodation, I wasn't sure what to expect. We were met by Adil at the point when the taxi from the airport stopped. The taxi ride was about a 20 minute journey but then we had to walk through some side streets to get to a door in a wall. You would not know that behind the door is an amazing Riad. Adil met us at the taxi drop off with a typical Marrakesh cart for our luggage and he took us to the door in the wall and let us into what I think must be one of the best run Riads in Marrakesh. The staff are amazing. Nothing is too much trouble and they will do anything to make your stay as enjoyable as it can be. The location is perfect. It is away from the busy main streets but close enough to be in the thick of it within 10 minutes. Marrakesh can initially look very confusing but it doesn't take long to get your bearings. I read before I left the UK to not take any jewellery, leave technology at home, be prepared to be hassled in the souks etc. Not once did I feel like we would be mugged or pick-pocketed. Quite the opposite, the experience I had was a warm, friendly super welcoming city. Of course the shop keepers are going to hassle you to go into their shops and once you are in they do not want you to leave until you have spent some money, but leaving without spending and saying no thank you is part of it. Equally, haggling for a price if you do want something is also very much part of it. Embrace it, have fun, know what you want to pay and walk away if you don't get the price you want, they will soon call you back if there is a deal to be had. Its all part of the experience. Have fun and just be street wise. Back to the Riad, all of the staff were amazing but I have a special call out for Adil and Jalil......two guys who will do anything for you. Asma, (the manager) was so so helpful and the owner of the Riad (a French Doctor) was amazing when we needed some medical help. We were lucky he was their on vacation and didn't mind helping out. You will not be disappointed with Riad Shanima......if you are looking for a true Marrakesh experience, this is the place to stay. Oh, and you won't go hungry there! The breakfast is very generous.

The best way to experience the hospitality and comfort of a legendary riad is to stay at this one (intimate, calm, and well-maintained). Private use of the entire floor with a hot tub. 🤗 Children are not allowed at this establishment, otherwise I would definitely return for my next vacation!!! Peace be upon you all. An unforgettable stay!

Third stay here, and it's better every time. A truly professional and incredibly friendly team. Looking forward to the next time and a huge thank you to everyone!

First of all, we would like to warmly thank all the staff for their exceptional service. Their kindness, smiles, and warm welcome made our stay extremely pleasant. We highly recommend this establishment to anyone looking for a place to relax and enjoy themselves. The hotel entrance is magnificent, and the pool is a true gem. We were particularly impressed by the quality of the food, especially the tagines and couscous, which are among the best we have ever tasted. We had an unforgettable day, and we would like to thank all the staff once again for their professionalism and dedication. We hope to have the opportunity to return very soon.

Very relaxing, quite surroundings yet close to the busy medina . Special thanks to Adil, Hayat, Jalil and Asma. Everything was good. Just needed a little clarity on added extras of bottle water and charges on inclusive breakfast ( I.e. If one is asking an omelette in their breakfast, one will think its included in what they have paid but its an additional charge which one only knows on checking out). We would love to come again.

Love the place. The people are friendly and accommodating. They make you comfortable.

We had a wonderful stay at Shanima & Spa! The experience was very pleasant, especially thanks to the kindness of all the staff! The riad is beautiful, the rooms are very clean, and the location is truly perfect for exploring Marrakech on foot! Don't hesitate to eat at the restaurant; the food is delicious and of very high quality. One small drawback: (which must be common to all riads, given the layout with the interior garden) you can hear what's happening in the lobby from the rooms (a word of warning to those planning an afternoon nap).

I'd like to keep this place a secret, but just for the staff and the decor, I highly recommend it. You'll feel right at home. It was fabulous. We'll be back. My only regret is not having had enough time to enjoy their food.