Coin Chic : Salon de Beauté & Spa

Still closed at 10am, at 10:30am she opens but she tells me we haven't had breakfast yet, she doesn't even let me in.

As a loyal customer for four years, I am unfortunately very disappointed by my recent experience. I had a hammam appointment at 1 p.m. with Bouchra. Upon arrival, the room was cold, with no steam, and the water was also cold. I had to wait about 30 minutes in the cold before the water heated up. The black soap application was done in very uncomfortable conditions, and then I was informed that the therapist couldn't continue the scrub due to health reasons. Another woman took over, but the room and the scrub table remained icy cold. In the end, I was so disappointed and annoyed that I finished shampooing and washing myself. I understand that unforeseen circumstances can happen, but after four years of loyalty, I would have appreciated a minimum of organization, comfort, and above all, an apology. Despite this negative experience, I still paid for the service in full. It's a shame, because this place had a very good reputation in my opinion until now.

The manager doesn't even respect her employees! How could she possibly respect the customers? I hope this comment will be taken seriously, sir. For those who know what the manager does, flbnat w t3ayrhum w tjri elihum blhedraaa (qudam les clients) Everything is nice in the salon, the hammam, and all that… but everything is just awful… I hope this manager will be taken seriously.

Excellent service, the hammam is relaxing and the lady is warm and smiling, I highly recommend it

To Ms. Soukaina Skioui: We would like to clarify that the events you describe do not reflect the reality of what happened. The person you are referring to is a respectful, professional employee who is highly valued by our clients. We place great importance on mutual respect in our salon, and we regret that your behavior during your visit did not contribute to a more peaceful exchange. And a clear response to Ahlam R: The young employee in question has worked with us for a long time, and she has always demonstrated respect, politeness, and professionalism. We are present daily and know how she behaves with clients: she is never disrespectful, quite the opposite.