Cabinet d'Endocrinologie diabétologie Dr. Khalid BERTAL FILALI

Admittedly, the wait can be a little long, but you simply need to check in, then leave and call the receptionist to find out if your turn is approaching. As for the doctor, his approach is very reassuring; he takes the time to listen, explains things clearly, and quickly puts you at ease. You feel cared for with seriousness and kindness. Thank you.

Dr. Khalid Fillali is truly an exceptional doctor, and I cannot thank him enough for the care he has given me. From the very beginning, he has been incredibly patient and took the time to listen carefully, learn about my situation, and gather all the necessary information before making decisions about my care. He is attentive, compassionate, caring, and genuinely dedicated to his patients. I never felt rushed, and I always felt that he truly listened to me and understood my concerns. His kindness and professionalism gave me a great sense of comfort and confidence throughout my treatment. What I appreciate most is that he didn’t just focus on the immediate situation—he took the time to develop a thoughtful, long-term treatment plan for me. That level of dedication and attention means so much. I feel truly blessed to have had the opportunity to be under his care. He is an excellent doctor and a wonderful human being, and I am deeply grateful for everything he has done for me. I highly recommend him to anyone looking for a doctor who is knowledgeable, patient, attentive, and genuinely cares about his patients.

Best endocrinologist, he dedicates a lot of time to his patients and has extensive experience. I highly recommend him.

I have been a loyal patient of Dr. Bertal Filali since 2017, and based on my experience with him, I want to tell the truth: I highly recommend consulting him for his professionalism, his honesty in his work, and the attention he gives his patients. He takes ample time to listen to the patient and explain their condition calmly and professionally. As for his assistant, she is a sincere and dedicated person, working diligently despite the pressure and fatigue. She remains patient, cooperative, and performs her duties with honesty, compassion, and respect for her patients.

Honestly, I had a very unpleasant experience with a doctor's assistant. Their manner was inappropriate, disrespectful, and made the patient feel uncomfortable. I hope their reception and communication style improves, as patients need humane treatment above all else.

The doctor deserves 5 stars, he is competent and attentive to patients. However, the assistant is incompetent and doesn't know what she wants or how to schedule appointments by phone, and she doesn't even bother to tell them.

The reception staff were unprofessional and substandard. Patients were asked to arrive as early as 6:00 AM and wait without the possibility of scheduling an appointment, which is unacceptable. This approach reflects a lack of organization and respect for patients' time, and gives the impression that their suffering is not being addressed. We urge you to reconsider your reception procedures and improve the quality of service.