By: Amina
Registered User
Top Reviewer
Absolutely terrible experience — avoid at all costs
I don’t usually leave reviews, but this spa was beyond disappointing. From the moment I walked in, the receptionist (a woman named Hiba or Hia, I believe) looked annoyed and unwelcoming. Nobody spoke proper English, so basic communication was extremely frustrating — not something you expect at a place catering to international guests.
The hammam session was horrifying. The glove scrub felt more like they were trying to peel off my skin — genuinely painful and done with zero care. The massage afterward was no better. I repeatedly asked for less pressure, but my requests were completely ignored. It’s obvious the staff have no proper training or certification — just random people pretending to be professionals.
To top it all off, at the end they demanded tips — not only for the two men who did the procedures (which I could maybe understand) but also for the receptionist, who did absolutely nothing but act rude. Not suggested — demanded. That alone is a huge red flag.
The place was also not clean — towels were damp, the rooms smelled musty, and it felt like they hadn’t cleaned properly in weeks. They even tried to force me to leave a five-star review before leaving, which is absolutely unethical.
We paid a lot of money for what felt like a scam. Do yourself a favor — skip this place and spend that money on a great meal at a proper restaurant instead. I wouldn’t recommend this spa to anyone. Ever.
I don’t usually leave reviews, but this spa was beyond disappointing. From the moment I walked in, the receptionist (a woman named Hiba or Hia, I believe) looked annoyed and unwelcoming. Nobody spoke proper English, so basic communication was extremely frustrating — not something you expect at a place catering to international guests.
The hammam session was horrifying. The glove scrub felt more like they were trying to peel off my skin — genuinely painful and done with zero care. The massage afterward was no better. I repeatedly asked for less pressure, but my requests were completely ignored. It’s obvious the staff have no proper training or certification — just random people pretending to be professionals.
To top it all off, at the end they demanded tips — not only for the two men who did the procedures (which I could maybe understand) but also for the receptionist, who did absolutely nothing but act rude. Not suggested — demanded. That alone is a huge red flag.
The place was also not clean — towels were damp, the rooms smelled musty, and it felt like they hadn’t cleaned properly in weeks. They even tried to force me to leave a five-star review before leaving, which is absolutely unethical.
We paid a lot of money for what felt like a scam. Do yourself a favor — skip this place and spend that money on a great meal at a proper restaurant instead. I wouldn’t recommend this spa to anyone. Ever.