Istanbul Hammam & Spa: Hammam Casablanca / Massage Casablanca / Spa Casablanca / Spa Massage Casablanca Reviews

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Average Customer Review

3.4 of 5

from 5 reviews.

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Average Customer Review Categories

Bedside Manner
Wait Time
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Accurate Diagnosis
Promptness
Follows Up
Cleanliness
Value for Money
Google review 02/21/2025 5:41 pm
By: Admin Registered User Top Reviewer
I recently visited this spa and had a mixed experience. While the staff working at the spa were incredibly friendly and welcoming, I was unfortunately disappointed by the reception ( old woman)service. The receptionist was quite rude, and when I paid for my baby, she asked me to pay first and then refused to give me my change when I asked for it, stating a different amount. This left a negative impression on what otherwise could have been a lovely experience. I hope management can look into this, as the spa itself is wonderful, and I’d love to return for future visits if the customer service improves.