Yanis prestige - Spa, Hammam, Bien être casablanca Reviews

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Average Customer Review

2.6 of 5

from 5 reviews.

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Google review 01/06/2026 8:22 am
By: Admin Registered User Top Reviewer
I would like to share my honest opinion about my experience at this hammam.

At reception, the staff was kind at first. However, my mother and I had to wait around 10–15 minutes before the treatment started, which was uncomfortable.

We were then separated into different rooms. The woman who attended me was kind but, unfortunately, not professional. The treatment was painful. Although I am not an expert in hammam treatments and therefore did not say anything at the time, I felt something was wrong. I have done hammam before in another spa, and while it can be intense, it has never been to the point where it felt like I was being cut.

After the treatment, I experienced a lot of pain and noticed small cuts and red marks on my arm, back, and stomach.

The massage afterward was even worse. The therapist’s attitude was discouraging and did not create a relaxing atmosphere. The massage itself was uncomfortable and poorly done. Additionally, the oil used for the massage was nothing special, as it was a basic Johnson & Johnson oil, which was disappointing for a spa experience.

Furthermore, the sink in the shower area was clogged, which was unhygienic. After finishing, I was not given a towel and had to dry myself with a bathrobe.

To conclude, this did not feel like a professional or relaxing spa experience. It felt poorly managed and uncomfortable, also for adults, because it was weird the touching. The receptionist repeatedly came to check if everything was okay, but some clients