L'institut

I want to thank Issam for the work he did, which took a lot of time. He did a balayage on a balayage done a year ago, and you really can't see any difference. He knew how to meet my expectations and create exactly what I asked for: a golden beige blonde with a perfect blend. The work is impeccable; I highly recommend him.

I had a manicure and pedicure done today, and I couldn’t be happier with the experience. I highly recommend Mpolele, the nail technician. She is incredibly professional, attentive to detail, and provides excellent service. The quality of her work is outstanding, especially considering the very reasonable prices. I will definitely be coming back again. Thank you, Mpolele!

A great experience, the team is courteous and kind, Aya and Issam, all the best.

Unprofessional and expensive for very poor work.

A very disappointing experience. The welcome was cold and there was a clear lack of professionalism. On my first visit, I asked for a sleek blow-dry. The result was not what I wanted: the roots were barely touched up, and the blow-dry didn't last. When I mentioned this, I felt the hairdresser took it badly. I also asked for a waxing: the woman wearing a headscarf who performed this service barely responded, without looking at me or offering any explanation, clearly giving the impression that she was bothering me. Despite this, I returned with a friend. On this occasion, the hairdresser gave me a strange and insistent look, creating a very uncomfortable atmosphere. When you pay for a service, you have the right to be listened to, respected, and to leave satisfied. This was not the case. This will be my last visit.

I tried calling to make an appointment, but they kept hanging up on me; the people on the other end were really incompetent.

Excellent work. The team is very competent, friendly, and always on time. I am a loyal customer of the institute. Best of luck for the future.