Hotels · Fes
Palais de Fès
New
3.7
1,217 reviews
Based on 90 shown reviews.
A sample of reviews from Google Maps.
What people mention
Hello, Avoid this hotel at all costs! From the moment you arrive in the parking lot, you can see that the facade is practically collapsing. The rooms are a disaster: the toilets don't flush properly, the horrible smell of sewage permeates the rooms, the walls are filthy, etc. In short, avoid this hotel. The only good point is the kindness of the person who shows guests to their rooms.
We booked a room for three people (a couple and a 7-year-old child). We were given two small towels, and when we asked for a third (which is normal since there are three of us), it was refused. The receptionist's exact words were, "That's what's provided, even for three people!"
Clean and quiet hotel, friendly staff, thank you Rachid and Assma
The rooms were had a bad scent it smelt like a dead rat, they refused to change the room, me and my children 9 all together had to squeeze into 1 room as they refused to provide us with 2 different rooms. They also have lied that there will be shampoo and tooth brush and toothpaste which was no where to be seen.
Bedbugs. Showed pictures and bites to staff at checkout and they shrugged and refused to acknowledge. Wouldn't even go check the room with me. Be careful and check bed sheets.
The staff were friendly and helpful, the location is perfect and close to the airport. Just need to improve the cleanliness that’s all.
It was ok, it's convenient for a quick night, the room was clean and the staff were nice and helpful. The breakfast buffet was not good.
NASTY PLACE ! Stay away from it ! Scammers and disgusting breakfast, very dirty place and they will charge you more once you arrive! DO NOT GO.
Km 12, Tanger
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