Art Palace Suites & Spa

This hotel is really beautiful, I love all the character and the different rooms that are available. The service was incredible and everyone was so lovely and helpful. The location was perfect and easy to walk to and from all around the city center. The bed was very comfortable, had blackout curtains, was quiet and had a nice seating area with a fireplace. I highly recommend a stop in their bar/restaurant and spa if you have time. I would absolutely love to return and would stay here again!

Fabulous!!

Misleading!!! They must’ve had a professional photographer take their photos for the website because it is nothing like them. The property is very old and not well maintained. Our room smelled BAD. We asked for a non smoking room and clearly it wasn’t. They must use harsh chemicals to wash their linens bc it was very strong smelling and kept me up at night. The towels are rough. Two good things. We asked for an iron and it was the best iron we’ve ever used. We love % arabica!!! Only two blocks away. Lovely.

Worse hotel ever. Rip for 160 pounds a night. Breakfast looked like it had been there for a week with a very small variety whilst people were smoking around families and children at breakfast table. Rooms stink of smoke clearly never been cleaned or washed properly. Worse views you will ever imagine and see if the slums, horrible and smelly. Rooms and hotel have a dark devilsih dated feel. Definitely not a family hotel. Staff in the spa are horrible especially the old looking women trying to look you really bad attitude and rip off price with minimum help. Felt like spa was rushed by a 7 foot beast woman that nearly broke family members back. Worse of all reception's female lady with dark hair fat look dark girl very very very rude, really don't know how she has a job. Bad attitude no customer service skills at all just flaunting her bent cleavage with so much make up you couldn't see her face. I wouldn't stay in this hotel if it was free. Biggest mistake of my life. The security guards were very very nice and the man at the receptionists in evening was a very good guy and some of the maids and breakfast staff were very nice. Other than that please families do not book. Waste of time money and stay. Hotels smells from top to bottom of smoke and sewage and bad spa staff and receiptionst. Pool smelled like it been uribated in.

Don't go in this hotel!!! Some of the ratings are fake, especially from local guides who are probably just friends of the owner. The bad ones are true and reality! The hotel was really bad. The service was the worst we've seen in our whole stay in morocco . The guy at the reception was on the telephone all the time and there was no "hello" or "welcome" - he just wanted our names . They don't know how service works and it was way too expensive for what we got !! We went to the breakfast and we've been ignored . On top of that the. Breakfast was really poor and there wasn't many option to choose . We DEFINITELY wouldn't recommend that hotel and we wouldn't stay in that ever again . Only one guy called "mehid" or "mejid" was very nice. And one woman, but she is just the reservation officer, called Selma was nice. The rest was tooo bad. The pool wasn't good, we had to ask for extra towels because there was just one. We were in so much better hotels in hole morocco (marrakesch, Fes, Rabat etc.)this one was the worst and the most expensive one. I think that even the very cheap hotels are better.

This hotel is simply magnificent; everything is designed to ensure an unforgettable experience. Whether with friends or family, you can relax in the spa, which offers a truly unique experience, and enjoy the restaurant, which stands out for its authentic Moroccan dishes and its ability to elevate classic favorites. If you're still not convinced, come and see for yourself! 😉

How can anyone give this hotel 5 stars? … Location: Let's just say that next to the surrounding buildings, the hotel looks civilized… Pool: inaccessible due to renovations, yet we still paid the usual price. Same for the spa. The website lists three restaurants, but only one was open. There were cockroaches in the hotel (downstairs during a massage; I reported it). Restaurant: For most of the dishes on the menu, we were told "we don't have them." When we decided to order something "reliable": tagine. It was tasteless, and the portions were tiny… I had a different idea of ​​what Morocco was like; I've had better tagines in France. The service was slow… 30 minutes to heat up a chocolate fondant. Breakfast… apart from the fruit, I'm not sure the rest was fresh. A hotel employee tried to enter our room in the middle of the morning, but quickly left when he saw me. Some staff members seem friendly… others shouldn't be working in the hotel industry. The rooms were clean, the bed comfortable, but very dark. Finally: obviously, it's not good value for money.

Well located, a lovely little hotel that pays attention to every detail. We loved the room and the spa is really cool! The breakfast is super complete, I'd say too much for one person, but we really enjoyed everything! I would recommend it to anyone traveling to this city. The restaurant and bar with live music are also very good.