( Les Soeurs Parisiennes ) Marrakech

Very disappointed. The hairdresser doesn't do what you want, but what he wants. I asked for a cut without changing the length, but he didn't see things the same way and cut off 15 cm! The result is a ruined haircut. Furthermore, it's never mentioned that there's no card payment terminal, and the prices are unclear as well. In short, very disappointed, definitely avoid this place.

✨ I'm absolutely thrilled with my ombré hair! ✨ The result is gorgeous, my hair is perfectly styled, flawless, and most importantly, not damaged at all 😍 A true professional, with meticulous work and beautiful service. I recommend her 100%! ❤️ …

Impeccably smooth blow-dry, perfectly executed and gorgeous, the staff were super attentive, and the owner Ella is exceptionally kind. I highly recommend it!

I am very disappointed with my experience at this salon. My first unpleasant surprise: there is no card payment terminal, which is not mentioned beforehand. This is important information that should be communicated to customers. I paid 200 dirhams for a shampoo, blow-dry, and treatment. I was asked for an additional 100 dirhams for a so-called L'Oréal repairing treatment. In the end, it wasn't the advertised product, but simply a generic brand conditioner. So I paid for a treatment I never received. The blow-dry looked nice at the time, but I left with very dry hair that was more damaged than when I arrived. Paying 200 dirhams for a shampoo, blow-dry, and supposed treatment, and ending up with hair that's more damaged than before, is truly disappointing. It's all the more disappointing because, given the salon's reputation and the numerous public figures who have attended, I expected a much higher quality service. Unfortunately, this experience fell short of my expectations.

I was very disappointed with this experience. I paid 150 dirhams for a wavy blow-dry, but the curls didn't even last an hour. I immediately contacted the salon, who asked me to send photos via WhatsApp to see the result. I did, but I never received a single reply. So I went to the salon in person to ask, at the very least, for the blow-dry to be redone or for some kind of compensation. Instead, I was treated very rudely. Several people from the salon started intervening at once, raising their voices. I felt very uncomfortable, stressed, and intimidated, even though I was simply asking for a solution to a perfectly legitimate problem. On top of that, my hair was very damaged after the service. Paying 150 dirhams for a result that doesn't even last an hour, and then being treated this way when I ask for an explanation, is completely unacceptable. This is the first time I've had such an experience. I usually go to a salon right next door and I've never had this kind of problem. I am deeply disappointed by the lack of professionalism, the nonexistent after-sales service, and the way clients are treated.