Hotel Campanile Casablanca Centre Ville Reviews

Believe the reviews! This is a terrible establishment (and I don't often say this). I would give this zero stars if I could.

Not only did staff have minimal English and were generally unhelpful, but the hygiene of this place was very concerning. I found a used ear plug in my fully made bed (thus the sheets had clearly not been changed) and the breakfast dishes were thoroughly smeared with grease. There was clearly no commercial dishwasher, which is surprising for a hotel this size. The breakfast offerings were very greasy and lucklustre and I would have actually preferred to eat elsewhere.

I only stayed here as I was on a @GAdventures trip and there was no other option. Given the feedback from multiple travellers, I think this arrangement needs to be reviewed an either hygiene standards in the hotel markedly improved, or the contract pulled and given to another hotel in Casablanca. @GAdventures needs to look into this as a matter of priority, as it leaves a poor initial impression of the company and has travellers questioning the standard of accommodation for the remainder of their tour. The hotel also appears to be located in a questionable part of town, leaving solo female travellers feeling unsafe, even in broad daylight.

The room was okay. There was a weird smell and large stains across most of the floor, but for the price it was fine enough.

However, at breakfast I got told off for putting water from the water cooler into my drink bottle. The guy was super rude and wouldn’t give me a reason it’s not allowed just saying “it’s the rule” over and over again. I didn’t even eat breakfast so the fact I wasn’t allowed 500ml of water was pretty ridiculous.

There are hundreds of hotels in Casablanca for a similar price point. Pick one with better service.

Stay at your own risk! Anyone who loves beg bugs and bad service should stay here. We had 3 superior rooms booked for 6 people and we found bed bugs. And lots of bug poop. They know they have an infestation and don’t do anything about it. The rooms and walls are moldy. Dirty disgusting carpets. Very low standards of hygiene. There were possible human poop stains on the bedsheets. The hotel rooms are a disaster. Do yourself a favor find another hotel ….