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Average Customer Review

3.6 of 5

from 5 reviews.

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Average Customer Review Categories

Bedside Manner
Wait Time
Courteous Staff
Accurate Diagnosis
Promptness
Follows Up
Cleanliness
Value for Money
Google review 02/01/2026 10:58 am
By: Hamza Registered User Top Reviewer
We were a b it disappointed by the food. Although the staff is very nice and welcoming but the food was not worth the money honestly. I wish they can improve.
I ordered œufs poché but they were hard. We ordered cinnamon toast, it was extra sweet with caramel..
Google review 01/28/2026 9:04 am
By: Salma Registered User Top Reviewer
Sharing my experience at hatch
First the service is great very friendly personnel.
The food was exquisite for a decent price it didn’t take much to be served which is something I really care about. We had sweet and savoury plates both very good. The portions are good we couldn’t finish both breakfast plates
P.s: I would recommend you to try the berries pancakes chefs kiss.
In total its a nice place to hangout with your friends or even family and enjoy some nice food
☺️
Google review 12/26/2025 2:17 pm
By: Nora Registered User Top Reviewer
Great restaurant and our first meal in Rabat. We got the chicken avo sandwich and the smoked salmon sandwich. Both were tasty, fresh and well-seasoned. To drink we had mocha and authentic Moroccan tea. The icing on top of the meal was great service by Yaseen who gave us tips for Rabat and the rest of our travels in Morocco. What a gent, we really appreciated the warm welcome to such a beautiful country and tips from a local.
Google review 11/06/2025 11:25 am
By: Karim Registered User Top Reviewer
I’m writing to share my recent experience at your café, which unfortunately was quite disappointing. I ordered a chia pudding , described on your menu as containing almond milk, coconut cream, mango, and almonds , along with a café latte.
After waiting for over 30 minutes, I received a latte with no foam and a chia pudding that clearly did not match the menu description. It appeared to be made with regular milk instead of almond milk, and the mango was frozen, with no sign of coconut cream or almonds.
When I politely raised this with the waiter, I was told “it comes like that” and was asked to pay for both items, even though I did not eat the pudding or drink the coffee. I even offered to pay for the latte despite not drinking it, but this was refused.
I left feeling very disappointed , not just because of the food and delay, but because of how the situation was handled. I hope management can review this experience and take steps to ensure better communication, quality control, and customer service moving forward
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