Bugsy Restaurant Lounge

A gorgeous establishment, so much food, we simply didn't order from the establishment, they just brought a lot of food, shashlik, tagine, salads, we didn't even have to order, we only ordered beer and they arranged the food for us, thank you very much, the waiters are very polite, the service is top notch, just gorgeous

👏🏻encore …

We went to this restaurant because it had good reviews. Personally, we had a bad experience. We ordered two colas, I had a chicken tagine, and my friend a chicken skewer. Our drinks took a while to arrive; a woman after us got hers immediately. We repeatedly looked towards the bar, but were completely ignored. After 20 minutes, my tagine arrived. We still hadn't had any drinks. When we asked about it, the answer was "2 minutes." After a few minutes, the waiter returned with two other drinks, to which I replied that I hadn't ordered those. They were out of cola... I understand that, but don't make us wait half an hour, and just be honest that we didn't have any. Five minutes later, we received our drinks (someone walked in with two cans of cola in their bag). My friend's skewers arrived only after my tagine was finished. His plate was overflowing with vegetables—a real overkill, to be honest—including merguez and hamburgers, the latter of which was still raw inside. In short: not a pleasant experience.

The most incredible service I've had in years!! Our server Sofian was attentive and kind and made our whole experience wonderful. My wife and I visited for New Year's Eve and really enjoyed ourselves. We aren't smokers, which was common, but the atmosphere was very enjoyable. The food and drinks were top quality. Highly recommend.