Docteur Mohamed Reda Douia - Dentiste Chirurgien

I had a bad experience with you due to the quality of your work.

Very bad experience. I called several times to make an appointment. Each time, the appointment was scheduled, only to be told the dentist was unavailable, forcing me to wait several more days for a new one. This lack of organization is truly frustrating and gives a very bad impression of the practice. One shouldn't have to endure this kind of situation, especially when it comes to medical care. I do not recommend this practice.

The reception was excellent, with respect and service. The clinic was clean, and the doctor was professional and skilled. I highly recommend him.

I'm supposed to be on duty in the morning, but before things get better, someone else takes my turn.

This has been the worst dental experience my mother has ever had. At first, the clinic staff and dentist appeared welcoming and kind. However, once payment was made, their attitude completely changed. Not only did my mother feel humiliated, but she also described the clinic environment as inhumane and unhygienic. After her treatment, her mouth developed a terrible odor, which was never the case before. It became clear that the work done was substandard and possibly damaged. When she returned to claim what was supposed to be a guaranteed follow-up, she was kept waiting the entire day—despite arriving early and being among the first patients. Eventually, the dentist gave her only a prescription and tried to charge her again instead of addressing the actual problem. This experience has caused her physical and emotional distress, and I strongly advise others to stay away from this clinic My mother made an appointment, but she came a few days before the appointment from another city, as Vicks had given her the fire. This does not mean that you should leave her alone, even though her condition is urgent. Why do you think she would come from a big city full of doctors if not because of your service? My mother "stopped working" because you refused to give her a receipt, you mocked her, and you treated her badly when she asked. Everyone who came to you complained about your service. How could you forgive her? You asked her to pay and then handed her the receipt. From her hands, even though you didn't do anything. She has just claimed her guarantee. This is the oath you gave. God is sufficient for me, and He is the best disposer of affairs. There is law in the country.

A doctor who works with passion and skill. My regards to you.

Honestly, the doctor praised me, but they said there was a problem with the service. Today, I confirmed the problem: my young son was exhausted all night. He found a couple of people waiting in line. Some of them rushed ahead, claiming they had made an appointment by phone, while others who had been waiting before the clinic even opened were told to wait their turn until 11. Honestly, I was just waiting for the holidays to start treatment there, since we're new to the city and work commitments are demanding. But this problem needs to be reconsidered. Everyone has their own circumstances.